Nolla Financial Services Limited — Licensed Microfinance Institution in Lilongwe, Malawi
Empowering Malawian Entrepreneurs to Grow
Fast, fair and transparent financial services for businesses, farmers and families across Lilongwe and beyond.
Fast, Flexible Loans Built for Your Business
Approval in as little as 48 hours, with repayment plans designed around your cash flow.
Building Stronger Communities Together
Solidarity group loans and savings products that grow local trust and local businesses.
Your Trusted Microfinance Partner in Malawi
No hidden charges. Just honest financial services regulated by the Reserve Bank of Malawi.
RBM Licensed
Fully Accredited Institution
A Microfinance Partner You Can Trust, Rooted in Malawi
Nolla Financial Services Limited (NFS) is a fully accredited microfinance institution regulated by the Reserve Bank of Malawi (RBM), headquartered in Lilongwe. We exist to close the financing gap for entrepreneurs, farmers, salaried workers and community groups who are often overlooked by traditional banks.
Our loan and savings products are designed around real Malawian livelihoods — from seasonal farming cycles to school terms — delivered with transparent pricing and a relationship-first approach.
Our Mission
Provide fast, fair and accessible financial services that grow Malawian livelihoods.
Our Vision
To be Malawi's most trusted community-focused microfinance institution.
Integrity
Transparent fees and honest advice — no fine print surprises.
Community
Every product is built around the people and districts we serve.
Financial Products Built Around Your Life
Four core products designed around real financing needs — simple, fast and fair.
SME Loan
Working capital finance for registered SMEs and companies in trading, manufacturing, processing and service industries — fast turnaround from application to disbursement.
Apply nowPayroll Loan
For salaried employees — available as an employer-guaranteed loan repaid through payroll deduction, or a private-payment loan repaid directly by the customer.
Apply nowTrade Discount Loan
An invoice-backed credit facility for suppliers and business owners with confirmed contracts, advanced against the value of the invoice.
Apply nowPay Day Loan
A same-day short-term loan for customers already on an MOU, letter of undertaking, or standing-order arrangement with NFS.
Apply now
A Different Kind of Microfinance
Fast Approval
Decisions in as little as 48 hours for qualifying applications.
RBM Regulated
Fully accredited and supervised by the Reserve Bank of Malawi.
Transparent Fees
No hidden charges — every cost is explained before you sign.
Local, Personal Service
Relationship officers who know Lilongwe and its communities.
How It Works
Apply
Online or at your nearest branch.
Assessment
We verify documents and review eligibility.
Approval
Get a clear offer with all fees disclosed.
Disbursement
Funds released to your account or mobile money.
Repayment
Flexible schedules that fit your income cycle.
Trusted by Communities Across Malawi
"NFS approved my shop loan in two days. The officer explained every fee up front — no surprises. My business has doubled its stock since then."
Grace M.
Shop Owner, Lilongwe
Ready to Grow With Nolla Financial Services?
Visit your nearest branch or apply online today — our relationship officers are ready to help.
Our Policy
A summary of the policies that govern how we serve you. Full policy documents are available at any branch on request.
Privacy & Data Protection Policy
- We collect only the personal and financial information required to assess and administer your application.
- Client data is stored securely and accessed only by authorised NFS staff for legitimate business purposes.
- We do not sell client data. Information is shared with credit reference bureaus and regulators only as required by law.
- Clients may request access to, or correction of, their personal data held by NFS at any branch.
Frequently Asked Questions
Who can apply for a loan with NFS?
Any adult with a valid Malawian national ID and a demonstrable source of income — business, salary or farming — may apply. Group loans require membership in a registered solidarity group.
What documents do I need?
A valid national ID, proof of address, and evidence of income (payslip, business records, or farming activity). Additional documents may apply depending on the loan product.
How long does approval take?
Most straightforward applications are assessed within 48 hours of submitting complete documentation. Complex or group applications may take slightly longer.
Is Nolla Financial Services regulated?
Yes. NFS is fully accredited and regulated by the Reserve Bank of Malawi (RBM) as a microfinance institution.
How do I make repayments?
Repayments can be made at any branch, via mobile money, or through payroll deduction for salary loan clients — your officer will confirm the option that applies to your product.
How do I file a complaint?
Use the complaint form below, visit any branch, or call our hotline. See the Complaints section for full details on our resolution process.
Send a Complaint or Feedback
Every complaint is logged, investigated and responded to. Your feedback helps us serve Malawi better.
Other Ways to Reach Us
- Complaints hotline: +265 99 3 84 84 73
- complaints@nollafinance.com
- Visit any NFS branch in person
Our Resolution Promise
We acknowledge every complaint within 48 hours and aim to resolve most within 7 working days. If you remain unsatisfied, you may escalate the matter to the Reserve Bank of Malawi's Financial Consumer Protection Unit.
Visit Us or Apply Online
Head Office
P.O. Box 666
Lilongwe, Malawi
Call Us
+265 99 3 84 84 73
Mon–Fri, 8:00–17:00
Email Us
info@nollafinance.com